My order is damaged or missing, can you help? 16 April 2021 10:14 Updated We're very sorry to hear this. Please fill in the form here and we'll investigate this further for you. Related articles I've only received part of my order, can you help? Where is my delivery? I've placed an order but haven't received a confirmation email? Can you help me place an order? I've received a damaged or faulty item, can you help?