We're sorry if you're waiting for a refund. If you've returned your item to us by post then you should usually receive your refund or exchange within 14 days, although this may take a little longer during particularly busy periods. You'll receive an email confirmation once your refund or exchange has been processed and then please allow 3-5 working days for a refund to show in your bank account.
Returns made in store will be processed immediately but may also take 3-5 working days to show in your bank account.
If you haven't received your refund after this period and require our assistance, please get in touch here.